Last updated: 15 September 2025

Welcome to Chloe Charlton ("we," "us," or "our"). This policy outlines how we collect, use, and protect your personal information when you interact with our website www.chloecharlton.com.

What Information We Collect

When you visit our site or make a purchase, we collect:

• Contact Information (name, address, email, phone number)
• Order Details (billing address, shipping address, payment information)
• Account Information (username, password)
• Technical Information (gathered via Shopify to securely operate our store)
  

How We Use Your Information

• To process and fulfill your orders
• To communicate with you regarding your purchases and orders
• To enhance and improve our services
• To send marketing communications (with your consent)
• To safeguard against fraud and ensure security
  

Information Sharing

We may share your information with:

• Service providers who assist us in operating our store (e.g., Shopify, payment processors, shipping partners)
• Law enforcement or regulatory bodies if required by law
  

Your Rights

You have the right to:

• Access the personal information we hold about you
• Correct any inaccurate information
• Request the deletion of your personal information
• Opt-out of marketing communications
  

Security

We use Shopify's secure platform to protect your data. While we take reasonable precautions to ensure the security of your information, no method of data transmission over the internet can be guaranteed 100% secure.

Changes to This Policy

We may update this policy periodically. Any changes will be reflected on this page with the updated date.

Contact Us

For any privacy-related inquiries, please email us at hello@chloecharlton.com.

For our registered business address or any inquiries requiring physical mail, please email us, and we'll provide the necessary details.