We want you to adore your purchase, but if something doesn’t meet your expectations, we’re here to assist. Below is our straightforward return policy for Australian customers:

• You have 14 days from delivery to initiate a return
• Items must be unworn and in original condition - no signs of wear or damage to either the jewellery or packaging
• Original packaging must be included
• Proof of purchase is required
  

How to Initiate a Return

To initiate a return please email us at returns@chloecharlton.com. In your email please include the following information: 

• Your full name
• Order number
• Brief reason for return